In July of 2007 I contacted Dr. Umar via telephone and advised him that I was going to be visiting a friend of mine who lives in Los Angeles, and that my friend offered to take me to Redondo Beach if he had time to see me. Without hesitation Dr. Umar looked at his schedule and we agreed on a date and time. He was excited that I was making the unplanned trip and would get to visit him so that he further evaluate me in person 5 months after my first procedure with him.
I arrived at his office around noon and his assistant called him. Dr. Umar arrived shortly thereafter. I learned that Dr. Umar had worked on a patient long into the night before I arrived, and he didn't even get in the bed until 0600 of the morning I arrived. Nevertheless, Dr. Umar graciously met me and had a smile on his face.
Dr. Umar and I visited about 30 minutes while he evaluated my progress. All of the inflammation had cleared, and I did have some growth and improvement at the five month stage from the first procedure; however, it was not as much improvement as we had hoped for or would normally expect in most instances. Dr. Umar advised the unusually prolonged inflammation that I encountered may have contributed to the lack of growth in my crown and top of the head areas.
He advised me to continue to put minoxidil on my head and to give it another few months to see if more growth occurred. Dr. Umar then told me, "You do NOT worry. If in another few months we do not see a dramatic improvement I WILL MAKE IT RIGHT!"
I told Dr. Umar how much I appreciated him seeing me unexpectedly especially considering he had only had a few hours of sleep. I wasn't one bit surprised he did this, however. I knew from the beginning after talking to one of his prior patients, and from meeting and spending time with Dr. Umar, that he was a genuine man whose character, integrity, professionalism, and honor were hard to match.
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